- 5-star boat in Bai Tu Long Bay: Ancora Cruise
- 4-star hotel in Hanoi and Hoian
- Pick up and see off airports in Vietnam
- Transfer: Private car for private tour, shuttle bus for group tour.
- Meals at local restaurant as indicated which mentioned on tour program (B=Breakfast, L=Lunch, D=Dinner)
- English speaking Guide
- Entrance tickets
- Government tax
- Service charge
- Domestic flights
Mon Regency Hotel
01 Junior Suite Park View Room
01 Deluxe Balcony Room
Hoi An Silk Boutique Hotel & Spa
01 Family Room
- Travel insurance
- Early check-in or late check-out
- Drinks, laundry, telephone and other private services
- Tip for guide and driver
- Visa stamp fee in Vietnam
Thing To Carry
- Torch per person with extra batteries
- Sports shoes or trekking shoes or comfortable shoes with good grip
- Water bottles
- Dry fruits, energy bar, chocolates, etc.
- Personal medication
- Toiletry bag
- Sweater/ Warm jackets for the night
- Track pants and cotton T-shirt
- Extra pair of clothes
- Rain coat/Poncho in monsoons
- Moov spray, dettol solution or salt to avoid leeches
- Camera (optional)
The following policies shall apply to all kind of service cancellations if you cancel your tour at a later stage:
- Above 15 days 100% refund of total costs deposit.
- 15-7 days 75% refund of total costs deposit.
- 7-3 days 50% refund of total costs deposit.
- 3 days or less is non-refundable.
The above penalties apply when the entire booking is cancelled and apply to all services including tour, transportation and accommodation arrangements. Cancellation of luxury cruise tours might charge 100% of total cost.
If the refund has been approved, then it will take place through PayPal or by cash in our office. Final refunds can be settled directly in our office in Hanoi or with a maximum of 4 working days.
- If you do not receive the reply within five business day, please call the office immediately. We will not be responsible if email, mail or fax fail to reach us.
- Refund by PayPal may incur additional costs such as currency and transactions fees, the client is liable for any costs incurred
- Refund by credit cards is not possible
- Refund by bank transfer is only possible if the payment has also been made by bank transfer
- Refund via website adventureindochina.com is possible, if the booking is booked directly via the website and only the amount that was booked via our official website.
- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking and a full refund will be processed.